Effective Date: 30 July 2026
At Aanush Express, we are committed to providing reliable courier and logistics services. Please read our Refund Policy carefully before booking any shipment.
All payments made to Aanush Express for courier, logistics, shipping, packaging, documentation, or any related services are final and non-refundable.
Once a shipment has been booked, processed, collected, or handed over for transportation, no refund requests will be accepted or entertained, regardless of the reason.
Customers may request the cancellation of a shipment only before it has been processed or collected. However, cancellation does not guarantee a refund. Any cancellation request will be reviewed at the sole discretion of Aanush Express.
The following charges are strictly non-refundable:
While we strive to deliver every shipment within the estimated timeframe, delivery schedules may be affected by circumstances beyond our control, including customs inspections, weather conditions, transportation disruptions, government regulations, public holidays, or other unforeseen events.
Such delays do not qualify for a refund.
Aanush Express shall not be responsible for delays, failed deliveries, or additional charges arising from incorrect or incomplete information provided by the customer. Refunds will not be issued in such cases.
In exceptional situations where Aanush Express determines that a refund is appropriate due to an error solely attributable to the company, any such refund will be made entirely at the company’s discretion. This does not create an obligation to provide refunds in similar cases.
If you have any questions regarding this Refund Policy, please contact us:
Aanush Express
No. 692/472, Anna Salai, Before M.H.U Complex, Nandanam, Chennai – 600035
Phone: +91 8124 403 403 | 044 43150 403
Email: rahul@aanushexpress.com
By using our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.