Privacy Policy

Effective Date: 30 July 2026

Welcome to Aanush Express. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or use our courier and logistics services.

1. Information We Collect

We may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Pickup and Delivery Address
• Shipment Details
• Company Name (if applicable)
• Payment Information (processed securely through third-party payment providers)
• IP Address, Browser Type, Device Information, and Website Usage Data

2. How We Use Your Information

Your information is collected to:

• Process courier and logistics requests
• Arrange pickup and delivery services
• Provide shipment tracking and customer support
• Send shipment updates and service notifications
• Respond to enquiries and quote requests
• Improve our website and customer experience
• Comply with applicable legal and regulatory requirements

3. Cookies

Our website may use cookies and similar technologies to improve website functionality, analyse visitor behaviour, and enhance user experience.

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

• Delivery and logistics partners
• Payment processing providers
• Government or regulatory authorities when legally required
• Technology service providers who help us operate our website and business

All third parties are expected to maintain the confidentiality of your information.

5. Data Security

We implement appropriate administrative, technical, and organisational security measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure.

While we strive to protect your information, no internet transmission or electronic storage method is completely secure.

6. Shipment Information

Information related to your shipment, including sender details, receiver details, addresses, package information, customs documentation, and tracking details, will be used solely for providing courier and logistics services.

7. Third-Party Links

Our website may contain links to third-party websites, including shipment tracking systems or logistics partners. We are not responsible for the privacy practices or content of those external websites.

8. Your Rights

Subject to applicable laws, you may:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal data where legally permissible
• Withdraw consent for marketing communications
• Contact us regarding any privacy-related concerns

9. Children’s Privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

Aanush Express reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Aanush Express

Address: No. 692/472, Anna Salai, Before M.H.U Complex, Nandanam, Chennai – 600035

Phone: +91 8124 403 403 | 044 43150 403

Email: rahul@aanushexpress.com

By using our website and services, you acknowledge that you have read and agreed to this Privacy Policy.